Customer Service Conference Presentations
Our conference presentations are never done using boring lecture style formats.
Customer Service Training Australia conference presentations are fully interactive with team exercises and competitions held between competing
Groups as they use their newly acquired skills to solve real work place issues involving external and internal customers. Always fun and fast moving our conference presentations are often used to promote a new theme or mantra for your team often at the start of a new project. Available in a variety of formats and times from 1 hour keynote style to fully interactive half day, one day and two day formats.
Popular Conferences Presentations include:
#1 - Telephone & Email Skills
Learn professional skills for transferring calls and providing exemplary customer service for your firm’s clients.
#2 - Dealing with Difficult Customers
Learn as we discuss real workplace situations and scenarios.
#3 - Administration & Finance Team Customer Service Skills
#4 - Retail Interactive Skills
Allow us to show your team interactive retail skills for a variety of situations.
#5 - Business Confidence Skills
We provide easy to follow techniques for a variety of situations.
#6 - Warehouse & Supply Chain Customer Service Skills
We will teach your team members the importance of their role and demonstrate the impact their efficiency has on the entire organisation.
#7 - Time Management Skills
Learn how to organise your day with maximum efficiency and greater stress reduction.
This engaging program is suitable for staff and management alike.