Customised Training Courses
Customer Service Training Australia
Specialists in Difficult Customer Interaction Training
Popular Tailored Courses
Customised Training Course
Dealing with Difficult Customers
Designed to assist frontline customer service personnel to handle difficult and overbearing customers in a more confident and assertive manner, on the phone, via email or in person.
Delivery Method: Microsoft Teams (online)
Duration: 1-4 sessions
Group Size: Customised to your business
Customised Training Course
Professional Telephone & Emails Skills
This interactive workshop is ideal for experienced and novice customer service professionals and all staff wanting build on their existing skills and take them to the next level
Delivery Method: Microsoft Teams (online)
Duration: 1-4 sessions
Group Size: Customised to your business
Customised Training Course
IT Help Desk & Managed Services Customer Service Skills
Specialist Customer Service Training for all staff and management involved in IT Help Desks & Technical services
Delivery Method: Microsoft Teams (online)
Duration: 1-4 sessions
Group Size: Customised to your business
Customised Training Course
Field Services Teams Customer Service Skills
Essential training for all Field Service, Repair & Warranty technicians making on-site customer service & maintenance visits. Suitable for all field service personnel regardless of product or length of service.
Delivery Method: Microsoft Teams (online)
Duration: 1-4 sessions
Group Size: Customised to your business
Customised Training Course
NDIS Customer Service Skills
Customised Customer Service Training for NDIS related organisations nationally
Delivery Method: Microsoft Teams (online)
Duration: 1-4 sessions
Group Size: Customised to your business
Customised Training Course
School & Education Customer Service Skills
Education Teaching & Administration Staff – Dealing with Difficult Customer Skills Schools, Universities, Colleges & Early Learning Centres
Delivery Method: Microsoft Teams (online)
Duration: 1-4 sessions
Group Size: Customised to your business
What our clients say…
Virtual Customer Service Training Workshops
Fully Interactive Online Workshops
Our online packages are fully flexible and enable your team members to select Coaching & Training sessions at intervals to suit their schedules.
Clients utilising this most cost effective form of training generally request a tailored package of 1 hour sessions and we find most of our clients are now home based whilst using this service.
Request a Same Day Quote
Feel free to complete the request a quote form below or call your nearest customer Service Training Australia office.
Sydney
Level 5, 115 Pitt Street
Sydney
(02) 9499 3322
Melbourne
566 St Kilda Road
Melbourne
(03) 9909 0524
Brisbane
Level 20, 300 Queen Street
Brisbane
(07) 3014 0545
