SYDNEY(02) 9499 3322
MELBOURNE(03) 9909 0524
BRISBANE(07) 3014 0545

Customised Training Course

Customer Service Training Australia

Popular Tailored Courses

Customised Training Course

Dealing with Difficult Customers

Designed to assist frontline customer service personnel to handle difficult and overbearing customers in a more confident and assertive manner, on the phone, via email or in person

Customised Training Course

Professional Customer Service Skills

This interactive workshop is ideal for experienced and novice customer service professionals and all staff wanting build on their existing skills and take them to the next level

Training Course

IT Help Desk & Managed Services Customer Service Skills

Specialist Customer Service Training for all staff and management involved in IT Help Desks & Technical services

What our clients say…

default image

Great delivery. I walked away with more confidence to perform in my role

Jeanne Australia Red Cross Blood Service

Virtual Customer Service Training Workshops

Fully Interactive Online Workshops

Our online packages are fully flexible and enable your team members to select Coaching & Training sessions at intervals to suit their schedules.

Clients utilising this most cost effective form of training generally request a tailored package of 1 hour sessions and we find most of our clients are now home based whilst using this service.


Level 5, 115 Pitt Street
(02) 9499 3322


566 St Kilda Road
(03) 9909 0524


Level 20, 300 Queen Street
(07) 3014 0545