Great delivery. I walked away with more confidence to perform in my role
JeanneAustralia Red Cross Blood Service
I found it enjoyable and definitely will be recommending the course to other administration assistants 10/10.
Valuable suggestions for a variety of situations
RuthThe National Rugby League
Customer Service Skills training was most enjoyable. The presenters experience and real life stories made the class engage and interact. Very fun session and worthwhile!
Loretta IeradoChoice Hotels
Extensive knowledge fun and engaging trainer.
Really enjoyable session and feel more confident to deal with difficult and aggressive clients.
NatashaDepartment of Housing & Public Works
Just a quick note to say thank-you for the customer service training that you provided to the Sleeman's customer service staff yesterday.
We found the session to be both informative and entertaining and hopefully we will be able to put into practice some of the advice that you gave us on how to better manage our customer service roles.
Kerry BoyleSleeman Sports Complex
Great day, very good presentation, very knowledgeable
Dianne KingDORMA Australia Pty Ltd
An interactive customer centric workshop that engaged all our staff, kept them interested and focused on our key customer service objectives.
KarenMacquarie University Hospital
A very worthwhile energetic training course that kept the whole team interested and engaged from start to finish.
B. HarrisSt Jude Medical
"Customer Service Training Australia provided Iceworld Olympic Ice Rinks with an excellent customer service training course. The course was extremely well delivered and structured. The course enabled staff to fully understand the term ‘’good customer service’’, and additionally, staff learned the many business benefits associated with implementing exceptional customer service."
Sally FreedmanIceworld Olympic Ice Rinks
I would highly recommend the Customer Service Training Course to others, it was very engaging and got excellent group interaction right from the beginning.
The course was interesting, informative, very well presented and covered all my objectives.
Denis JurjevicScottish Pacific Debtor Finance
Course was very informative and offered some good suggestions.
Thank you for the training session at our practice which you provided for our reception team.
We have a very big & busy practice and the staff found all your tips invaluable. We covered topics such as Making First Impressions Count, How to give the best service to our patients as well Dealing with Difficult People to name a few.
You made the session interesting and engaged all the staff – we will book another session in the new year now for our clinical staff.